Privacy & Security Policy
We value your business and your trust. We will never share or sell your information, and we have employed industry standard security measures to keep your information safe.
Privacy
We collect and store information that you enter into this website. For example, when you place an order, we collect and store the following information that you provide: name, billing address, shipping address, email address and telephone number. This information is used to process and ship your order, to send order and shipping confirmations and to provide customer service.
We do not share any customer information with any third parties for any reason except for fulfilling an order (for example the postal or delivery service requires shipping information and often a telephone number). If Berry Books needs to contact you we will always use email, except in some cases of delivery, refunds, exchanges or fraud-related concerns, or if you have requested we contact you by phone. We will not call you for any marketing or promotional purposes.
We collect and store certain other information automatically whenever you interact with this Website. For example, we collect your IP address, browser information and referring website domain name every time you visit this website. We also collect information regarding customer traffic patterns and website usage. This information is used to analyse and improve this website and to provide you with a better shopping experience.
Also, like many websites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies help us to identify existing customers and to optimise their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves the website without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better shopping experience.
Security
Berry Books makes every effort to ensure that all of the transactions that occur on this website are secure. All orders are transmitted over secure, industry standard SSL (Secure Sockets Layer) encryption technology. We do not store your credit card details after your purchase has been made.
To ensure that your connection is secure, look at the lower right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the web address (URL) window of your browser. When accessing a secure server, the first characters of the website address will change from “http” to “https”.
Removal or editing of your information
You can edit your personal information in our website in My Account area at any time.
You can delete yourself from our database by contacting us at any time.
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Shipping
Postage to any Australian address is $10.00. That is for one book or as many as you like.
Overseas buyers please use the 'add to international quote' button on each book's product page to create a list of books you wish to order and then click on the 'browse list' link to request a postage quote.
All orders are processed and dispatched within one business day. All books are securely packed in robust cardboard packaging.
Returns
Berry Books is committed to a hassle free returns policy. We guarantee our books are as described on the website. If you are not satisfied with your purchase we well give you a full refund within 14 days of the your receipt of the goods. To instigate a return please contact us below.
Shipping
Postage to any Australian address is $10.00. That is for one book or as many as you like. Overseas buyers please use the 'add to international quote' button on each book's product page to create a list of books you wish to order and then click on the 'browse list' link to request a postage quote. All orders are processed and dispatched within one business day. All books are securely packed in robust cardboard packaging.
Returns
Berry Books is committed to a hassle free returns policy. We guarantee our books are as described on the website. If you are not satisfied with your purchase we well give you a full refund within 14 days of the your receipt of the goods. To instigate a return please contact us below.
All orders are processed and dispatched within one business day. All books are securely packed in robust cardboard packaging. An Australia Post tracking number will be provided.
Get in Touch
Please feel free to contact Berry Books for any
information you require. You will get a prompt reply.
